OUR POLICIES
CUSTOMER CARE
At Lullacove, your family's happiness is our priority.
We are committed to providing a smooth, enjoyable shopping experience from the moment you place your order until it arrives at your door. If you have any questions about our products, orders, shipping, or returns, our friendly support team is always happy to help.
You can contact us through our website or by email, and we aim to respond to all enquiries within 24–48 business hours. We believe every parent deserves excellent service, honest communication, and complete peace of mind when shopping with us.
PRIVACY POLICY
At Lullacove, we value your privacy and are committed to protecting your personal information.
When you place an order or contact us, we may collect information such as your name, email address, phone number, shipping address, and payment details. This information is used to process your orders, provide customer support, improve our services, and communicate with you about your purchases.
Payments are processed securely through trusted third-party payment providers. Lullacove does not store your payment card information.
We may share the necessary information with trusted service providers, such as our fulfilment and shipping partners, solely for the purpose of processing and delivering your order.
We take reasonable measures to protect your personal information and will never sell your personal data to third parties.
By using our website, you agree to the collection and use of your information as described in this Privacy Policy.
If you have any questions about how your information is handled, please contact our customer support team.